CBSE Launches Free Counseling Service for Class 10 and 12 Students
The CBSE has launched a free Psycho-Social Counseling service aimed at assisting Class 10 and 12 students in managing exam stress and enhancing their confidence. This initiative, available until June 1, 2026, includes a 24/7 toll-free IVRS service, tele-counseling with trained professionals, and a wealth of digital resources. Students and parents can access valuable tips and personalized support to ensure a balanced approach to exam preparation. This service is designed to help students not only academically but also in terms of mental well-being, allowing them to approach their exams with clarity and confidence.
Jan 11, 2026, 10:45 IST
Introduction to the Counseling Service
To assist students preparing for the Class 10 and 12 board exams in 2026, the CBSE has introduced a complimentary Psycho-Social Counseling service. This initiative is designed to help students cope with exam-related stress and enhance their confidence as they gear up for their theory exams commencing on 17 February 2026. The service will be available until 1 June 2026.
Benefits for Students and Parents
Here’s how students and their parents can take advantage of this service:
1. 24×7 Toll-Free IVRS Service
- Contact Number: 1800-11-8004
- Available in Hindi and English
- Offers guidance on stress-free studying, time management, stress management, FAQs, and essential CBSE contact information.
- The IVRS service guarantees immediate assistance whenever needed.
2. Tele-Counseling Service
- Accessible Monday to Friday, from 9:30 AM to 5:30 PM
- 73 trained professionals are available for consultations, including:
- Principals
- School counselors
- Special educators
- Qualified psychologists
- 61 counselors in India and 12 counselors located in Nepal, Japan, Qatar, Oman, and UAE
- Provides personalized mental support for both students and parents.
3. Digital Resources
- Accessible on the CBSE website: www.cbse.gov.in
- Includes:
- Stress management techniques
- Effective study strategies
- Emotional well-being advice
- Aims to prepare students both academically and mentally.
4. Duration & Eligibility
- Service available until: 1 June 2026
- Eligibility: All Class 10 and 12 students and their parents
- The focus extends beyond exam preparation to include mental health and overall development.
Conclusion
Utilizing these services can help students alleviate exam stress, manage their studies effectively, and approach their exams with confidence and clarity.